All India Institute of Medical Sciences (AIIMS), New Delhi, is India’s premier tertiary-care academic medical centre, providing advanced clinical services, medical education and research. Located at Ansari Nagar, AIIMS is a national referral centre for complex medical and surgical care, with numerous specialty and super-specialty departments, trauma and emergency services, and large outpatient and inpatient facilities. The institute also runs extensive outreach, training and public-health programmes.
Contact Information
- Address: AIIMS, Ansari Nagar, New Delhi — 110029
- Board / Central Enquiry: +91 11 2658 8500 / +91 11 2658 8700
- Alternate Board Line: +91 11 2658 8900
- OPD Appointment Booking (Telephone): 011-26589142 (OPD booking hours as published by AIIMS)
- Control Room / MSSO (Emergency — bed/ventilator availability): 011-26596428
- Fax: +91 11 2658 8663 / +91 11 2658 8641
- Director / General Enquiry Email: director@aiims.edu
- Official Website: www.aiims.edu
OPD Booking — Online & Telephone
AIIMS supports OPD appointment booking via the institute’s appointment systems and national ORS/appointment portals. Patients may book online through the official AIIMS/ORS portals or call the OPD appointment lines (example: 011-26589142 and related extension numbers). Telephone booking typically follows published working-day hours; Saturday slots and timings may differ — always confirm via the OPD booking lines or the official website before visiting.
Department-wise Contact Numbers (key departments)
- Emergency / Casualty (Main): Contact via central control room / casualty desk (see Control Room number above)
- OPD Reception (Main OPD): 011-2673 9469
- Medicine (General Medicine OPD): Contact via OPD reception / appointments
- Cardiology: Cardiology OPD and cath-lab appointment desk — contact central OPD
- Neurology / Neurosurgery: Contact OPD reception for clinic timings
- Oncology: Departments and specialty clinics run from Tata Centre / Oncology blocks — check website for clinic numbers
- Paediatrics & Neonatology: Paediatric OPD through central appointment desk
- Radiology / Imaging: Radiology scheduling via central diagnostics desk
- Surgery / Orthopedics: Book via surgical OPD appointment lines
Note: AIIMS has multiple exchanges and extension numbers for specific wards and units (IRCH, CTVS, special wards). For precise ward/doctor extension numbers, use the Central Enquiry board number and ask the exchange/OPD team to connect you to the required department or ward.
Important Counters & Functionaries
- Central Enquiry & Registration Office: located at the main entrance (use board number to connect)
- OPD Reception / Burns Emergency Counter: dedicated counters with listed phone extensions
- Duty Officer: contact via hospital exchange for urgent administrative help
- Patient Relations / Grievance Officer: contact through hospital website or patient affairs desk
Famous / Senior Doctors & Specialties (examples)
AIIMS New Delhi hosts many nationally and internationally recognised clinicians across specialties. Below are representative senior roles — for an appointment with any specific consultant please use the OPD appointment system or central enquiry to find clinic days and timings.
- Prof. (Dr.) — Medical Oncology / Hemato-Oncology — specialist clinics & chemo day-care (book via oncology OPD)
- Prof. (Dr.) — Cardiology / Interventional Cardiology — cath-lab procedures by appointment
- Prof. (Dr.) — Neurosurgery — complex neuro-surgical services, OT scheduling on referral
- Prof. (Dr.) — Transplant Surgery / Hepatobiliary — transplant programme contacts via transplant office
- Prof. (Dr.) — Pediatric Critical Care & Neonatology — NICU / PICU coordination via paediatrics
For up-to-date lists of faculty and department-wise doctors, consult the AIIMS faculty directory on the official website (faculty pages list contact points and clinic schedules).
OPD Timings (typical)
- Weekdays (Mon–Fri): Most OPD clinics generally run between ~9:00/9:30 AM and early evening (varies by specialty).
- Saturday: Selected OPD clinics; booking hours for telephonic booking may be shorter (check OPD booking line).
- Sunday & Public Holidays: Emergency departments and limited specialty services remain operational; routine OPDs are usually closed.
Always confirm exact clinic timing for a specific specialist through the OPD appointment line or the online appointment portal before travelling.
Services & Specialties
- General Medicine & Subspecialties (Endocrinology, Infectious Diseases, etc.)
- Cardiac Sciences — Cardiology & Cardiothoracic Vascular Surgery (CTVS)
- Neurology & Neurosurgery
- Oncology — Medical, Surgical & Radiation Oncology
- Orthopedics & Joint Replacement
- Transplantation (Liver, Kidney) & Hepatobiliary Surgery
- Pediatrics, Neonatology & Pediatric Surgery
- Gastroenterology, Hepatology
- Trauma & Emergency Medicine
- Advanced Diagnostics: MRI, CT, PET-CT, Interventional Radiology
- Laboratory & Pathology services (centralised labs)
Insurance, Cashless Treatment & Government Schemes
- AIIMS accepts government health schemes and coordinates with various insurance providers; private insurance and cashless approvals are handled through the hospital’s insurance/TPA desk.
- Patients should bring insurance documents, policy numbers, and a valid photo ID at registration; for cashless pre-authorisation, contact the insurance desk before admission whenever possible.
Admissions, IPD & Bed Availability
For emergency admissions and queries about bed/ventilator availability contact the hospital control room/MSSO. Elective admissions require prior beds/ward allocation through the respective department after OPD consultation or referral. For critical-care admissions, coordinate through the emergency department and the duty officer.
Patient Support, Grievances & Feedback
- Patient Relations / Grievance Cell: Use the hospital’s designated patient affairs desk or the website’s feedback/grievance portal to register complaints.
- Examination & Academic Queries: AIIMS examination office contact information is published separately for students and candidates (see official examination site contact page).
- Helplines: Central enquiry/board lines and OPD appointment lines are first points of contact for most support queries.
Nearby Pharmacies & Facilities
- Hospital Pharmacy / On-campus dispensary — available for prescriptions issued within AIIMS.
- Private pharmacies & medical stores on Aurobindo Marg / near Ansari Nagar — immediate needs can be fulfilled nearby; for ongoing medication, hospital pharmacy dispenses as per prescription.
- Blood bank services are available on campus; emergency blood requests coordinated by casualty / blood bank desk.
Patient Tips (before visiting AIIMS)
- Book OPD appointments online or by phone to avoid long queues; carry printed OPD slip or SMS confirmation.
- Carry original photo ID, previous medical records, prescriptions and ABHA/health ID (if available).
- Arrive 30–45 minutes before scheduled clinic time for registration and investigations.
- For emergencies, proceed directly to Casualty/Emergency department — use central control room number if unsure.
- For admission & insurance queries, contact the insurance/cashless desk before scheduled admission.
If you’re searching for the All India Institute of Medical Sciences (AIIMS) New Delhi contact number, OPD appointment lines, or department contacts, this page provides the primary board numbers and OPD booking telephone along with guidance for admissions, emergency contacts and patient support. Use the central enquiry numbers (+91 11 2658 8500) or the OPD booking line (011-26589142) to reach the right department. For urgent bed/ventilator availability, contact the MSSO/control room. Always verify specialist clinic timings and specific extension numbers via the official AIIMS website before visiting.