Supercare Hospital in Shillong is a 150-bed multi-specialty facility known for advanced medical technology, personalized care, and a wide range of clinical departments serving thousands of patients annually.
📍 Contact Information
- Emergency: 0364-2537744 or ALS/BLS Ambulance: +91 6909782062
- Appointments: +91 93627 62938
- General Enquiry: 1800 890 7127, 0364-2537244, 0364-2537211
🕒 OPD & Emergency Services
- OPD available during working hours across departments (call for exact schedule).
- Emergency Department: 24×7, with triage for priority care.
🏥 Departments & Specialties
- Cardiology • Neurology • Neuro & Spine Surgery
- General & Laparoscopic Surgery • Orthopaedics
- Obstetrics & Gynaecology • Paediatrics & Neonatology
- ENT • Urology • Dental Sciences
- Radiology • Trauma & Emergency Medicine • General Medicine
- Psychiatry & Mental Health • Laboratory Services
🩺 Diagnostic & Imaging Facilities
- Non-contrast MRI, Multi-slice CT Scan, 4D Ultrasound
- Computed Radiography (Digital X-ray)
🚑 Critical Care Complex
- ICU, CCU, NICU, PICU
- Dedicated 12-bed ICU, 5-bed HDU, 8-bed NICU, pediatric ICU — 24×7 monitoring and expert care
🔬 Advanced Clinical Services
- Endoscopy & Bronchoscopy with advanced navigation systems
- Cardiac Angiography and Digital Subtraction Angiography for vascular imaging
- Modular Operation Theatres with high-end instruments (e.g. SONOCA 300, ELAN 4, surgical microscope)
- Round-the-clock Dialysis with latest hemodialysis equipment
👨⚕️ Leading Doctors
- Consultants available across Cardiology, Surgery, Neurology, Gynaecology, Orthopaedics, Paediatrics, Psychiatry, and more
📝 Admission & Discharge Process
- Open 24×7 at Admissions Desk with UHID generation
- Cashless admissions available via empanelment desk
- Discharge by settlement at billing counter—payment via cash, card, or digital methods; discharge summary provided by nursing staff
👥 Visitor Guidelines
- Visiting hours for wards: Morning 7–8 AM; Day 11 AM–12 PM; Evening 5–7 PM (Mar–Oct) / 4–6 PM (Nov–Feb)
- Sanitize before entry; avoid visits if ill or underage; mobile use restricted near medical equipment
- Smoking is prohibited anywhere on the premises
💳 Insurance & Cashless Treatment
- Empanelled with TPAs, corporate & government insurance schemes for cashless care
- Insurance assistance available at dedicated desk
❓ Patient Tips
- Keep ID, medical reports, and insurance cards handy
- Pre-book appointments for convenience
- Emergency needs can be availed anytime without prior appointment
- Discharge usually requires a few hours—plan accordingly