Tezpur Medical College & Hospital (TMCH), Bihaguri, Tezpur, under Govt. of Assam. 24×7 toll-free helpline: 1800-345-6767. Hospital emergency (All India): 03712-241313. Contact support: 03712-241305. OPD & lab timings, administration contacts, internal complaint committee details, CPGRAMS grievance facility and college address are provided below.
Helplines & Primary Contact — Tezpur Medical College & Hospital
- Toll-free Helpline (24×7): 1800-345-6767
- Hospital Emergency (All India): 03712-241313
- Hospital Contact Support: 03712-241305
- College / Hospital Additional Contacts (Bihaguri): 03665-252019, 03665-252024, 03712-241305
- Organization: Govt. of Assam
- Official Email (General Enquiry): tmctezpur@gmail.com
- Official Website: Tezpur Medical College & Hospital – Official Website
- Last Updated: Thursday, 9 October 2025 – 9:55 AM
Use the toll-free helpline for state-level health assistance and general guidance. For direct hospital emergency services, call the TMCH emergency number 03712-241313 or report to the Emergency department on campus. For routine queries and appointments, use the contact support numbers or email ID above.
OPD, Laboratory & Blood Bank Timings — TMCH
| Service / Department | Timing | Remarks |
|---|---|---|
| OPD | Mon–Sat: 8:00 AM – 3:00 PM | Registration and consultations as per department schedule |
| Emergency Laboratory | Daily (24×7) | Emergency investigations round the clock |
| Routine Laboratory | 9:00 AM – 2:00 PM | Sample collection timing for routine tests |
| Blood Bank | Daily (24×7) | Available for emergency and scheduled transfusion support |
Patients are advised to arrive well before closing time for OPD registration. Emergency services, emergency lab and blood bank operate 24×7 for urgent care. Department-wise OPD days and faculty schedules may be obtained from the hospital enquiry desk.
Administration Contact Details — Tezpur Medical College & Hospital
| Name | Designation | Contact No. | |
|---|---|---|---|
| Prof. (Dr.) Karuna Hazarika | Principal cum Chief Superintendent | 03712-241300, 98640 18665 | principaltmctezpur@gmail.com |
| Prof. (Dr.) Rupam Borgohain | Medical Superintendent | 70865 25722 | mailrupam70@gmail.com |
| Dr. Jahanara Begum | Deputy Superintendent | 94350 80406 | dr.jahanara.beggum@gmail.com |
| Dr. Nitu Kumar Gogoi | Deputy Superintendent | 70024 42569 | nitugogoi2007@gmail.com |
| Dr. Safikul Islam | Deputy Superintendent | 70028 81399 | drsafi.islam@gmail.com |
| Dr. Shobhana Medhi | Deputy Superintendent | 95080 71438 | drshobhanamedhi@gmail.com |
| Dr. Arijit Dutta | Deputy Superintendent | 84039 64714 | drarijit85@gmail.com |
| Dr. Manabjyoti Talukdar | Deputy Superintendent | 88767 05919 | manab202@gmail.com |
Administrative queries, hospital management issues and academic coordination may be directed to the Principal cum Chief Superintendent and Medical Superintendent. Deputy Superintendents support hospital operations and patient services across different departments.
Internal Complaint Committee (ICC) — Contact Details
The Internal Complaint Committee at Tezpur Medical College & Hospital addresses internal grievances, including issues related to workplace harassment, as per prescribed norms.
| Name | Designation | Contact No. | |
|---|---|---|---|
| Dr. Niru Prabha Saharia | Chairperson, Prof. & HOD, Pediatrics | 94351 44527 | niruprabhasaharia18@gmail.com |
| Dr. Annie Doley | Member, Prof. & HOD, Anatomy | 99570 76068 | annie2nov@gmail.com |
| Dr. Geetanjali Gogoi | Member, Prof. & HOD, Pathology | 94350 30238 | geetanjaligogoi991@gmail.com |
| Dr. Pradip Kumar Thakuria | Member, Prof. & HOD, Forensic Medicine | 98640 45108 | kaberpt@rediffmail.com |
| Dr. Jahanara Begum | Member, Deputy Superintendent | 94350 80406 | dr.jahanara.beggum@gmail.com |
| Dr. Jon Bordoloi | Member, Associate Prof., Dept. of Surgery | 83999 91967 | drjonbordalai@gmail.com |
| Dr. Manideepa Roy | Member, Associate Prof., Dept. of O&G | 91018 66516 | maniroy1109@gmail.com |
| Smt. Girija Kumar | Member, Nursing Superintendent | 90855 08142 | kumargirija569@gmail.com |
| Smt. Nibedita Patangia | Member, Stenographer cum Typist | 91010 39362 | nibeditapatangial@gmail.com |
Students, staff and faculty can reach out to any ICC member for guidance and to lodge internal complaints. Written complaints can also be submitted through designated channels in the institution, following the guidelines laid down by Govt. of Assam and TMCH administration.
Grievance Redressal (CPGRAMS) & Library Timings
Centralized Public Grievance Redress And Monitoring System (CPGRAMS)
- For any query or complaint related to Tezpur Medical College & Hospital, patients and stakeholders can lodge grievances online through the Centralized Public Grievance Redress And Monitoring System (CPGRAMS) portal.
- While filing a complaint, provide your name, contact details, hospital number (if any), date of visit and a clear description of the issue for faster resolution.
Library Timings — TMCH
- Library Hours: 8:00 AM – 9:00 PM
- Accessible to students and faculty of Tezpur Medical College & Hospital as per institutional rules.
- Specific borrowing rules, reading room regulations and e-resources access are communicated by the library staff.
CPGRAMS is a central government platform for grievance redressal. Local feedback may also be shared with TMCH authorities through email or written suggestions submitted at the hospital/college offices.
Address & Map — Tezpur Medical College & Hospital (TMCH)
- Institute Name: Tezpur Medical College & Hospital (TMCH)
- Address: Bihaguri, Tezpur – 784010, Assam, India
- Primary Contact Numbers: 03665-252019, 03665-252024, 03712-241305
- General Email: tmctezpur@gmail.com
- Organization: Govt. of Assam
TMCH is located at Bihaguri in Tezpur, Assam, and is connected by road to Tezpur town and surrounding regions. Visitors are advised to follow campus signages and security instructions for accessing OPD, emergency, wards and academic blocks.