Contact Down Town Hospital Guwahati | First NABH Hospital in North East | Appointments & Emergency

Contact Down Town Hospital Guwahati – First NABH Accredited Multispecialty Hospital in North East India

Down Town Hospital Ltd is a premier 300-bedded multispecialty tertiary care corporate hospital located on GS Road, Bormotoria, Dispur, Guwahati, Assam. Commissioned on 15th February 1989, it is the first multispecialty corporate hospital in the North East region of India and has been serving patients from all seven NE states, Bihar, Bhutan, Nepal, Bangladesh, and Myanmar for over 36 years.

The hospital is the first NABH Accredited hospital in North East India (since 2013, now 5th Edition accredited), and also holds ISO 9001:2015 certification and NABL accreditation for its laboratory. With 35+ departments and clinics, 120+ empanelled organizations, and 30+ insurance TPAs, Down Town Hospital provides comprehensive medical services including cardiology, cardio thoracic surgery, nephrology, kidney transplantation, liver transplant, IVF & infertility, neurosurgery, oncology, and advanced trauma care under one roof.

📍 Quick Contact Summary

🏥 Hospital Details

  • Legal Name: Down Town Hospital Ltd
  • Address: GS Road, Bormotoria, Dispur, Guwahati, Assam – 781006
  • Landmark: Near Dispur Capital Complex, Downtown Chariali
  • Pin Code: 781006
  • Established: 15th February 1989
  • Beds: 300 (General Wards, Semi-Cabins, AC Cabins, Deluxe Suites)
  • Accreditations: NABH (5th Edition), NABL, ISO 9001:2015
  • Website: downtownhospitals.in

📞 Emergency & Appointments

💡 Down Town Hospital is open 24 hours, 7 days a week. Emergency services, ICU, pharmacy, and IPD services operate round the clock. OPD consultations available Mon–Sat.

📋 Administrative & Patient Support Contacts

Department / RoleContact NumberEmail
Emergency (24×7)+91 98641 01111 / +91 98641 02222care@downtowngroup.org
Reception & Appointments+91 98540 74073 / +91 98640 11151care@downtowngroup.org
Board Line / Front Office+91 361 2331003dth@downtowngroup.org
Billing & Insurance / TPAAvailable at receptiondth@downtowngroup.org
Admission & IPD EnquiryAvailable at front deskdth@downtowngroup.org
Patient Feedback / GrievanceAvailable via website formcare@downtowngroup.org
International PatientsAvailable via receptioncontact@downtowngroup.in
Quick IPD Bill PaymentOnline via downtownhospitals.in—

Other Contact Numbers: +91 98640 79366 · +91 94350 12669 · +91 98599 72839 · +91 76370 77061 · +91 76370 82839

👨‍⚕️ Hospital Leadership

DesignationNameQualifications
Chairman & Managing DirectorDr. N. N. DuttaMS (AIIMS), FICS, Former Teacher GMCH
Medical DirectorDr. B. K. GogoiFRCS (Glasg), FRCS (Edin), FACS, Former HOD CTVS, GMCH
Medical SuperintendentDr. Udayan BaruaMD, FICOG, FICMCH, FIAMS, Ex-ED (Medical Services) Oil India Ltd

🚑 Emergency & Trauma Services (24×7)

Emergency Helpline: +91 98641 01111 / +91 98641 02222

Operation: 24 hours, 7 days a week (including Sundays & holidays)

Ambulance: Available — contact emergency numbers

ICU / ICCU: Equipped with advanced monitoring, ventilators, and round-the-clock intensivist coverage

Common Emergencies: Cardiac emergencies, stroke, trauma & accidents, acute abdomen, respiratory distress, burns, poisoning, obstetric emergencies, kidney failure

Critical Care Facilities

  • ICU with Ventilator Support
  • ICCU / CCU
  • Recovery Room
  • Modular Operation Theatres
  • Advanced Cath Lab
  • 24×7 Blood Bank
  • Trauma & Emergency Bay
  • NICU (Neonatal)
  • Dialysis Unit
  • Round-the-clock Doctors
⚡ Down Town Hospital pioneered kidney transplantation in North East India and has recently launched liver transplant services. Modular OTs are dedicated to neurosurgery, orthopaedics, joint replacements, cardiothoracic surgery, and transplant surgeries.

🩺 Department-Wise Specialist Doctors

DepartmentDoctor(s)Key Qualifications
CardiologyDr. A. K. Bhattacharyya, Dr. Indra KuladhipatiMD, DM (Cardiology) PGIMER; DM (AIIMS) Interventional Cardiologist
Cardio Thoracic SurgeryDr. B. K. Gogoi, Dr. Nabajeet BaruahFRCS (Glasg/Edin), FACS; MS, MCh (CTVS)
General & Laparoscopic SurgeryDr. R. K. Kalita, Dr. Arnab Borua, Dr. P. K. D. Phukan, Dr. Syed Abdul WadoodMS, Trained in Laparoscopic Surgery; MS FIAGES FAMASI
HPB & Liver TransplantDr. N. N. DasMS, FAIS, Fellow GI Surgery (AIIMS), Fellowship HPB & Liver Transplant (Taiwan)
GastroenterologyDr. Utpal Jyoti DekaMD, DM (Gastro) – Visiting
MedicineDr. P. C. Bhattacharyya, Dr. Manabendra Nayak, Dr. Suranjit BaruahMD, FICA (USA), FCCP; MD, PhD, MRCP, FICP; MD
NephrologyDr. Nandita Choudhury, Dr. Anjan BarkatakyMD, DM (PGIMER), Former HOD Nephrology GMCH; MD, DM (PGIMER)
Urology & Renal TransplantDr. Ramen Kr. Baishya, Dr. Mandeep Phukan, Dr. Debanga SarmaMS, DNB (Uro), Renal Transplant Surgeon; MS, MCh (Uro)
NeurologyDr. Anirban MahantaMBBS, MD, DM (Neurology) – Visiting
NeurosurgeryDr. Mrinal BhuyanMS, MCh (Neurosurgery) – Visiting, Trained in Microneurosurgery
Orthopaedics & Joint ReplacementDr. Iran Bharali, Dr. Anil Kumar Mahanta, Dr. Nilav Jyoti ChowdhuryMS, Trained in Arthroscopy & Joint Replacement; MS (SRMC Chennai)
ENTDr. N. N. Dutta, Dr. Chatrajeet Talukdar, Dr. Dhrubajyoti DattaMS (AIIMS), FICS; MS
Obstetrics & Gynaecology / IVFDr. Ratul Datta, Dr. Nilakshi Phukan Kumar, Dr. Kaveeta DawkaMD (Infertility Specialist); MD Laparoscopy; MD, DNB (Ex-Manipal)
Paediatrics & Paediatric SurgeryDr. Nitin Agarwal, Dr. Dhrubajyoti Choudhury, Dr. T. Soni LyngdohMD, Fellowship Paediatric Cardiology; DCh; MS, MCh (PGIMER)
OncologyDr. Dipti SharmaTrained in Oncology (AIIMS), DMCH, TMH
Onco SurgeryDr. Diganta Kr. DasMS, Subspecialization Oncosurgery (AIIMS)
Pulmonary MedicineDr. Smitakshi Medhi, Dr. Suprova ChakrabortyMD (Respiratory Medicine); DNB (Respiratory Diseases)
DermatologyDr. Madhusmita Lahkar, Dr. Montu DekaMD, Trained in Aesthetic Cosmetology (Italy); MD
DiabetologyDr. Rupam DasMD, F.Diab (Chennai), CCR (Pune)
Plastic & Cosmetic SurgeryDr. Bhaskar BorkotokiMS, MCh (PGIMER)
Psychiatry & CounsellingDr. Utpal Bora, Dr. Prabir ThakuriaMD; MBBS, DPM – Visiting
OphthalmologyDr. Dulan Deka, Dr. Abdul LatifMS, Former Asst. Prof. SMCH; MS – Visiting
DentistryDr. M. Monolata Devi, Dr. Mrinmoy Bhuyan, Dr. Tanmoy NathBDS; MDS; MDS, Oral & Maxillofacial Surgery
AnaesthesiologyDr. Kailash Ch. Bhattacharyya, Dr. Krishna K. Acharyya, Dr. Siben DattaMD; MD; DA (Trained in Neuro Anaesthesia & Critical Care, UK)
Radiology & ImagingDr. Mrinal Kanti Singha, Dr. Banashree Gogoi, Dr. Purnendu Kumar SarmaMD; MD; DMRD
Pathology & MicrobiologyDr. K. C. Baruah, Dr. Sukla Das, Dr. Plabita C MohanMD, Retd. HOD Pathology GMCH; MD (Bio-Chemistry); MD (Pathology)
PhysiotherapyDr. Kuldeep Deka (PT), Dr. Pranjal Gogoi (PT)MPT (CBR & Geriatrics); MPT (Orthopaedics & Traumatology)
Dietetics & NutritionMs. Bijeta Yumnam, Ms. Jupitora SaikiaM.Sc.; M.Sc.

Note: Doctor availability and OPD schedules may change. Please call +91 98540 74073 to confirm before visiting.

💰 Treatment Cost Guide – Down Town Hospital Guwahati (2026 Updated)

Treatment / ProcedureApproximate Cost (₹)Notes
OPD Consultation Fee₹200 – ₹600Varies by specialist; ₹100 registration adjustable
General Ward (Per Day)₹1,500 – ₹3,000Including nursing care, meals
Private Cabin (Per Day)₹4,000 – ₹8,000AC / Non-AC options available
ICU (Per Day)₹8,000 – ₹15,000Includes monitoring, ventilator if needed
MRI Scan₹5,000 – ₹12,000Depending on body part & contrast
CT Scan₹2,500 – ₹7,000Plain / Contrast / Angiography
Dialysis (Per Session)₹1,500 – ₹3,500Haemodialysis; package rates available
Kidney Transplant₹3,00,000 – ₹6,00,000Includes surgery, hospitalization; excludes donor workup
Liver Transplant₹12,00,000 – ₹25,00,000Recently launched; comprehensive package
Cardiac Bypass (CABG)₹2,00,000 – ₹5,00,000Depending on complexity
Angiography₹10,000 – ₹25,000Diagnostic catheterization
Angioplasty (PTCA with Stent)₹1,50,000 – ₹3,50,000Depending on stent type & number
Laparoscopic Surgery₹30,000 – ₹80,000Cholecystectomy, appendectomy, hernia
IVF Treatment₹1,00,000 – ₹2,50,000Per cycle; success rates matching international standards
Normal Delivery₹25,000 – ₹50,000Including hospitalization
Caesarean Section (C-Section)₹50,000 – ₹90,000Including hospitalization
Total Knee Replacement₹1,50,000 – ₹3,00,000Single knee; depends on implant type
Cataract Surgery₹15,000 – ₹50,000Phaco with IOL; depends on lens type
Full Body Health Checkup₹2,500 – ₹8,000Multiple packages available on website

⚠️ Costs are approximate and may vary based on room type, complications, implant brand, and individual patient condition. Please contact the billing desk at +91 361 2331003 for accurate estimates. Insurance / cashless coverage may apply.

🧾 Insurance, TPA & Corporate Empanelment

Down Town Hospital is the first CGHS empanelled hospital in North East India and is recognized by governments of all North Eastern states and the Royal Government of Bhutan. It is empanelled with 120+ public and private sector organizations and 30+ TPA and insurance companies.

Insurance & TPA Partners

🛡️ Major Insurance TPAs

  • Medi Assist
  • ICICI Lombard
  • Bajaj Allianz
  • Star Health & Allied
  • HDFC Ergo
  • Max Bupa
  • Religare
  • Aditya Birla Health
  • Paramount
  • Chola MS

🛡️ More Insurance & TPA

  • Raksha TPA
  • United Health Care
  • Med Save
  • East-West Assist
  • MD India
  • Vidal Health
  • Heritage Health
  • Vipul Medcorp
  • Future Generali
  • Iffco Tokio / Apollo Munich

Corporate & Government Empanelments (120+)

🏛️ Government & PSU

  • CGHS (Central Govt Health Scheme)
  • ECHS (Ex-Servicemen Contributory Health)
  • OIL India Limited
  • IOCL (Indian Oil)
  • ONGC
  • SAIL
  • NTPC
  • BSNL
  • NEEPCO
  • Airport Authority of India
  • All NE State Governments
  • Royal Govt. of Bhutan

🏢 Private & Corporate

  • State Bank of India (SBI)
  • Reserve Bank of India (RBI)
  • IIT Guwahati
  • BRPL
  • Numaligarh Refinery
  • Tata Tea Ltd
  • Star Cement
  • HPCL
  • HUDCO
  • EIL (Engineers India Ltd)
  • NIRD
  • + 100 more organizations
💡 Payment Methods: Cash, Credit Card, Debit Card, UPI, Online Payment, Insurance / Cashless TPA. EMI options may be available for high-value procedures — check with billing desk.

💊 Pharmacy, Diagnostics & Blood Bank

24×7 Pharmacy

  • Round-the-clock pharmacy for indoor & outdoor patients
  • Stocked with essential medicines, surgical items, and specialty drugs
  • Nearby licensed pharmacies also available on GS Road

Blood Bank

  • In-house licensed Blood Bank
  • Dr. Karabi Barman, DCP (In-charge)
  • Blood component separation facility
  • Available 24×7 for emergency needs

Diagnostics & Imaging

  • Digital X-Ray & Radiology Services
  • MRI Scan (Advanced Imaging)
  • CT Scan (Multi-slice)
  • Ultrasound & Colour Doppler
  • NABL Accredited Pathology Lab
  • Biochemistry & Microbiology Lab
  • ECG, Echo, Stress Test (TMT)
  • Advanced Cath Lab for Cardiac Procedures
  • Mammography & OPG
  • Haematology & Histopathology

⚠️ Health checkup packages are available and can be booked online at downtownhospitals.in. Special packages for corporate employees and international patients.

🏥 All Departments & Clinics (35+ Specialties)

🔬 Super Specialties

  • Cardiology & Interventional Cardiology
  • Cardio Thoracic & Vascular Surgery
  • HPB & Liver Transplantation Surgery
  • Nephrology & Kidney Transplant
  • Urology & Renal Transplant
  • Neurology
  • Neurosurgery
  • Gastroenterology
  • Medical Oncology
  • Onco Surgery
  • Pulmonary Medicine
  • Plastic & Cosmetic Surgery

🏥 General Specialties

  • General & Laparoscopic Surgery
  • General Medicine
  • Orthopaedics & Joint Replacement
  • Obstetrics & Gynaecology / IVF
  • Paediatrics & Paediatric Surgery
  • ENT (Otorhinolaryngology)
  • Ophthalmology
  • Dermatology & Cosmetology
  • Dentistry & Orthodontics
  • Diabetology
  • Psychiatry & Psychological Counselling
  • Anaesthesiology & Critical Care

⚕️ Specialized Clinics

  • IVF & Infertility Clinic
  • Breast Clinic
  • Vertigo Clinic
  • Drug De-Addiction Centre
  • Geriatric Medicine
  • Physiotherapy & Rehabilitation
  • Dietetics & Nutrition
  • Radiology & Imaging
  • Pathology & Microbiology
  • Blood Bank
  • Haematology

🌍 Patient Services

  • International Patient Desk
  • 24×7 Emergency & Trauma
  • 24×7 Pharmacy
  • Ambulance Service
  • Online Appointment Booking
  • Quick IPD Bill Payment (Online)
  • Indoor Patient Feedback Form
  • Suggestion / Complaint Portal
  • CSR & Community Health Camps
  • DNB Teaching Institution

📊 Hospital Overview & Infrastructure

Hospital Type: Multi-Specialty Tertiary Care Corporate Hospital

Established: 15th February 1989 (36+ years of service)

Total Beds: 300 (General Wards, Semi-Cabins, AC/Non-AC Cabins, Deluxe Suites)

Departments: 35+ specialties and clinics

Accreditations: NABH (5th Edition), NABL, ISO 9001:2015

Location: GS Road, Bormotoria, Dispur, Guwahati, Assam – 781006

Modular OTs: Dedicated to neurosurgery, orthopaedics, joint replacements, CTVS, transplant surgeries

Pioneering Services: First kidney transplant in NE India; recently launched liver transplant

Advanced Facilities: Cath Lab, IVF Lab, Dialysis Unit, Blood Bank, NABL Pathology

Teaching: DNB accredited institution for postgraduate medical training

International Patients: Served from Bhutan, Nepal, Bangladesh, Myanmar

Empanelments: 120+ organizations, CGHS, 30+ Insurance TPAs

🏆 Down Town Hospital is the first multispecialty corporate hospital in North East India and the first NABH accredited hospital in the region. Recognized by all NE state governments and the Royal Government of Bhutan. Celebrating 36+ glorious years of Care, Cure & Comfort.

⭐ Why Choose Down Town Hospital Guwahati?

FeatureDown Town HospitalWhy It Matters
Heritage & TrustEstablished 1989, 36+ years legacyMost experienced corporate hospital in NE India
NABH AccreditationFirst in North East (5th Edition)Verified patient safety & quality standards
NABL LabAccredited pathology & diagnosticsAccurate, reliable test results
Transplant ExpertiseKidney & Liver TransplantPioneered kidney transplant in NE region
Comprehensive Care35+ departments under one roofNo need to travel outside NE for treatment
Insurance Coverage120+ empanelments, 30+ TPAs, CGHSCashless treatment for most patients
24×7 EmergencyRound-the-clock trauma & critical careAlways available when you need it most
International PatientsDedicated desk, patients from 5+ countriesTrusted by patients across borders

📝 Patient Feedback & Grievance Redressal

Down Town Hospital is committed to transparent, patient-centric care aligned with NABH quality standards. For feedback, complaints, or service escalation:

  • Indoor Patient Feedback Form: Available at nursing stations on each floor
  • Suggestion / Complaint: Online form available at downtownhospitals.in
  • Email Feedback: care@downtowngroup.org
  • Phone: +91 361 2331003 (Board Line)
  • Patient Safety: Hospital hosts the annual North East Patient Safety Conclave
  • Know Your Rights: Patient rights information available on hospital website

Note: The hospital follows NABH-mandated quality protocols for infection control, medication safety, and patient rights. All feedback is reviewed by the Quality Assurance team.

❓ Frequently Asked Questions – Down Town Hospital Guwahati

What are the contact numbers for Down Town Hospital Guwahati? ▼

Emergency (24×7): +91 98641 01111 / +91 98641 02222
Appointments: +91 98540 74073 / +91 98640 11151
Board Line: +91 361 2331003
Email: care@downtowngroup.org / dth@downtowngroup.org
You can also book appointments online at downtownhospitals.in

Is Down Town Hospital Guwahati NABH accredited? ▼

Yes, Down Town Hospital is the first NABH accredited hospital in North East India since 2013. It is now 5th Edition NABH accredited and also holds ISO 9001:2015 certification and NABL accreditation for its laboratory. These accreditations ensure the highest standards of patient safety and quality of care.

What are the OPD timings at Down Town Hospital? ▼

Down Town Hospital is open 24 hours, 7 days a week. OPD consultations are generally available Monday to Saturday. Emergency, ICU, IPD, pharmacy, and blood bank services operate round the clock including Sundays and holidays. A registration fee of ₹100 is charged (adjusted during treatment).

Does Down Town Hospital accept CGHS and insurance? ▼

Yes! Down Town Hospital is the first CGHS empanelled hospital in North East India. It accepts ECHS and is empanelled with 120+ organizations including OIL, ONGC, IOCL, SBI, RBI, SAIL, NTPC, BSNL, and more. It also works with 30+ insurance TPAs including ICICI Lombard, Bajaj Allianz, Star Health, HDFC Ergo, Max Bupa, Medi Assist, and others for cashless treatment.

Does Down Town Hospital do kidney and liver transplants? ▼

Yes. Down Town Hospital pioneered kidney transplantation in North East India with Dr. Ramen Kr. Baishya (MS, DNB Uro, Renal Transplant Surgeon) leading the program. The hospital has also recently launched liver transplant services under Dr. N. N. Das (Fellowship in HPB & Liver Transplant Surgery from Taiwan). The hospital has dedicated modular OTs for transplant surgeries.

How much does treatment cost at Down Town Hospital? ▼

Costs vary by treatment. OPD consultation: ₹200–₹600. ICU per day: ₹8,000–₹15,000. MRI scan: ₹5,000–₹12,000. Dialysis per session: ₹1,500–₹3,500. Kidney transplant: ₹3L–₹6L. Cardiac bypass: ₹2L–₹5L. IVF: ₹1L–₹2.5L. The hospital accepts cashless insurance and offers multiple payment options. Contact the billing desk at +91 361 2331003 for accurate estimates.

Who is the best cardiologist at Down Town Hospital? ▼

Down Town Hospital has experienced cardiologists including Dr. A. K. Bhattacharyya (MD, DM Cardiology from PGIMER Chandigarh) and Dr. Indra Kuladhipati (MBBS, MD, DM from AIIMS – Interventional Cardiologist). The hospital has an advanced Cath Lab for angiography, angioplasty, and cardiac emergencies.

Is there an IVF centre at Down Town Hospital? ▼

Yes, Down Town Hospital has a sophisticated IVF & Infertility Clinic with success rates matching international standards. The team includes Dr. Ratul Datta (MD, Specialised in Infertility), Dr. Nilakshi Phukan Kumar (MD, Trained in Laparoscopy), and Dr. Kaveeta Dawka (MD, DNB). The IVF lab is equipped with advanced technology for fertility treatments.

How do I reach Down Town Hospital from Guwahati airport or railway station? ▼

Down Town Hospital is located on GS Road, Bormotoria, Dispur — the heart of Guwahati, well connected by roads, railways, and air. From Lokpriya Gopinath Bordoloi International Airport, it is approximately 25 km (45–60 minutes by taxi). From Guwahati Railway Station (Paltan Bazaar), it is about 8 km (15–20 minutes). Look for the landmark: Near Dispur Capital Complex, Downtown Chariali.

Does Down Town Hospital treat international patients? ▼

Yes, Down Town Hospital has a dedicated International Patient Desk. Patients come from Bhutan, Nepal, Bangladesh, Myanmar, and other neighbouring countries. The hospital is officially recognized by the Royal Government of Bhutan and all NE state governments. International patients can contact care@downtowngroup.org for assistance with appointments, visas, and treatment planning.

What health checkup packages are available at Down Town Hospital? ▼

Down Town Hospital offers multiple Health Checkup Packages ranging from ₹2,500 to ₹8,000, covering basic to comprehensive health screenings. Packages include blood tests, cardiac evaluation, imaging, and specialist consultations. You can view and book packages online at downtownhospitals.in or call +91 98540 74073 for details.

📍 Locate Down Town Hospital on Google Maps

Address: GS Road, Bormotoria, Dispur, Guwahati, Assam – 781006, India

Landmark: Near Dispur Capital Complex, Downtown Chariali