Contact Visakha Eye Hospital – Enhancing Your Vision Since 1993
Visakha Eye Hospital (VEH), operated by Visakha Nethra Jyothi Private Limited, has been a trusted name in ophthalmology for over three decades. With a mission to deliver quality eye care through modern, state-of-the-art infrastructure, our team of experienced eye specialists maximizes optical potential for every patient through precision diagnostics, advanced surgical techniques, and compassionate care.
Serving Visakhapatnam through four strategically located branches, we provide comprehensive eye care from routine check-ups to complex retinal, glaucoma, and cataract procedures. Our 24/7 emergency support ensures immediate attention for trauma, sudden vision loss, or acute eye conditions.
📍 Branch Locations & Contact Summary
🏥 Main Branch – Pedda Waltair
- Address: #8-1-64, Doctors Colony, Pedda Waltair, Vizag – 530017
- OPD Hours: 8:30 AM – 5:00 PM
- Special Appointments: 5:00 PM – 6:30 PM
- Front Desk: +91 891 351 4152
🏥 Gajuwaka Branch
- Address: #8-2-27, Opp. Pantulugari Meda, NH5 Road, Gajuwaka – 530026
- OPD Hours: 10:00 AM – 7:00 PM
- Registration Closes: 6:30 PM
- Front Desk: +91 891 351 4152
🏥 PM Palem Branch
- Address: #12-113/4/5, Baba Nagar, Near Vijetha Super Market, PM Palem – 530041
- OPD Hours: 10:00 AM – 7:00 PM
- Registration Closes: 6:30 PM
- Front Desk: +91 891 351 4152
🏥 Murali Nagar Branch
- Address: #39-4-41/2, Near Varma Complex, Muralinagar Junction, Vizag – 530007
- OPD Hours: 10:00 AM – 7:00 PM
- Registration Closes: 6:30 PM
- Front Desk: +91 891 351 4152
📋 Administrative & Help Desk Contacts
| Department / Role | Contact Person | Phone Numbers |
|---|---|---|
| Front Desk (Appointments & Queries) | Reception Team | +91 891 351 4152 |
| Help Desk (Surgery & Insurance) | Surgery Coordinator | +91 891 351 4152 |
| 24/7 Eye Emergency | Emergency Desk | +91 77993 40222 |
| Patient Relations / Feedback | Nodal Officer | +91 891 351 4152 |
🚑 Emergency & Specialty Eye Services
24/7 Eye Emergency & Trauma: +91 77993 40222
OPD Hours: 8:30 AM – 7:00 PM (varies by branch) | Emergency: 24/7
Urgent Eye Care: Chemical burns, retinal detachment, sudden vision loss, foreign body removal, acute glaucoma
Core Ophthalmology Specialties
- Cataract & Refractive Surgery
- Retina & Vitreous Disorders
- Glaucoma Management
- Cornea & Ocular Surface
- Pediatric Ophthalmology & Squint
- Neuro-Ophthalmology
- Oculoplasty & Lacrimal Surgery
- Advanced Diagnostics & Imaging
- Optometry & Vision Therapy
- Low Vision & Rehabilitation
📝 Patient Support & Grievance Redressal
Visakha Eye Hospital is committed to transparent, patient-centric care. For feedback, complaints, or service escalation:
- Patient Care Desk: +91 891 351 4152 (Ask for Patient Relations)
- Email Feedback: info@visakhaeye.com (Subject: Patient Feedback – [Your Name])
- Response Time: Within 24–48 working hours
- Quality & Compliance: Managed through VEH Trust & hospital administration
Note: For urgent clinical concerns, please call the emergency line or visit the nearest branch directly.
👁️ Department-Wise Direct Contacts
| Department | Contact Person | Phone Number |
|---|---|---|
| Cataract & Refractive Surgery | Surgical Coordinator | +91 891 351 4152 |
| Retina & Diabetic Eye Care | Retina Specialist Desk | +91 891 351 4152 |
| Glaucoma Clinic | Glaucoma Coordinator | +91 891 351 4152 |
| Pediatric & Squint Clinic | Pediatric Team | +91 891 351 4152 |
| Diagnostics & Imaging | Lab & OCT Desk | +91 891 351 4152 |
| Optical & Pharmacy | Optical In-Charge | +91 891 351 4152 |
| Insurance & Billing | TPA Coordinator | +91 891 351 4152 |
| HR & Recruitment | HR Department | Email HR |
💊 Optical, Pharmacy & Medical Support
In-House Optical & Pharmacy: Full range of prescription eyewear, contact lenses, post-op eye drops, and ophthalmic medications available across all branches
Nearby Licensed Pharmacies:
- Registered medical stores within 1 km of each branch
- 24×7 emergency chemists near Pedda Waltair & Gajuwaka locations
Diagnostic & Lab Partners: Advanced in-house diagnostics including OCT, Fundus Fluorescein Angiography (FFA), Visual Field Testing, Biometry, and Corneal Topography
Insurance & TPA Support: Cashless & reimbursement assistance for major health insurers covering cataract, glaucoma, retinal, and trauma procedures
⚠️ Optical stock & medication availability may vary. Call ahead to confirm specific lens/medication requirements.
🏥 Hospital Overview & Infrastructure
Established: 1993
Legal Entity: Visakha Nethra Jyothi Private Limited
Network: 4 Branches across Visakhapatnam
Mission: Quality eye care service with modern, state-of-the-art infrastructure
Vision: Quality eye care within the reach of the common man
VEH Trust: Community outreach, subsidized treatments, rural eye camps
Technology: Phacoemulsification, Femtosecond-assisted surgery, Advanced Retina Lasers, OCT, Digital Diagnostics
Patient Policy: Streamlined registration, dedicated surgery coordinators, post-op follow-up care
❓ Frequently Asked Questions
Pedda Waltair: 8:30 AM – 5:00 PM (Special appointments 5:00 PM – 6:30 PM)
Gajuwaka, PM Palem, Murali Nagar: 10:00 AM – 7:00 PM (Registration closes at 6:30 PM)
Yes, we accept most major health insurance TPAs and government schemes. Our billing desk assists with documentation, pre-authorization, and cashless processing for eligible cataract and retinal procedures.
Appointments can be booked via:
- Phone: +91 891 351 4152
- Walk-in: Visit any branch front desk
- Online: Through our official website portal
For chemical exposure, sudden vision loss, eye trauma, or acute pain, call our 24/7 emergency line at +91 77993 40222 or visit the nearest branch immediately. Do not rub the eye; rinse with clean water if exposed to chemicals.
Yes, structured post-operative follow-up is included in our surgical packages. Our specialists monitor healing, prescribe medications, and schedule vision assessments to ensure optimal recovery and long-term eye health.
📍 Locate Us on Google Maps
Main Branch Address: #8-1-64, Doctors Colony, Pedda Waltair, Visakhapatnam – 530017, Andhra Pradesh, India