Ayushman Hospital & Health Services (commonly shown as Ayushman Hospital) is a multi-specialty private hospital located in Sector 10, Dwarka, New Delhi. The hospital provides round-the-clock emergency care, inpatient facilities, and outpatient services across a broad range of specialties and is empanelled under national health schemes to provide cashless treatment options for eligible patients.
Full Contact Details (click-to-call / mailto)
- Address: Pocket 1, Sector 10 (Elephanta Lane / near GD Goenka School), Dwarka, New Delhi — 110075
- Main reception / appointments: +91 92054 81438 / 011-4949-5555 / 011-4949-5566
- Emergency (24×7): 011-4949-5500
- Toll-Free (central support): 1800-313-131-111
- Ayushman Mitra / EWS Nodal Officer: Dr. Anita Mor — +91 92054 81439, dr.anita.mor@ayushmanhhs.in
- General enquiries / feedback email: info@ayushmanhhs.in
- Website (for appointments & details): www.ayushmanhhs.in
(All phone numbers above are click-to-call links — tap/click on mobile or a phone-enabled device.)
Department-wise Contacts & Quick Help
- Emergency / Casualty (24×7): 011-4949-5500
- Appointments / OPD desk: +91 92054 81438 / 011-4949-5555
- Ayushman / Cashless desk (Ayushman Mitra): +91 92054 81439
- Radiology / Imaging enquiries: call main line and request Radiology
- Laboratory / Sample collection: call main line or present at OPD collection counter
- Ambulance requests: call Emergency number above for immediate ambulance dispatch
OPD Timings & Visiting Hours
- OPD (General / Specialist): Morning: 09:00 AM – 01:00 PM; Evening: 06:00 PM – 08:00 PM (timings may vary by specialty — call appointments number to confirm specific doctor slots)
- IPD Visiting Hours: Typically late morning and evening windows — ask at admissions or patient relations desk for the ward-specific visiting times.
- ICU / Critical Care visiting: limited visiting (usually shorter windows) — follow ICU nurse instructions for patient safety and infection control.
Specialties & Clinical Services
Ayushman Hospital offers a broad set of clinical services suitable for emergency, elective and complex care. Key specialties include:
- Neonatology and Paediatric Surgery (NICU, pediatric critical care)
- Cardiology and critical cardiac care
- General Surgery, Laparoscopic & Minimal Access Surgery
- Orthopaedics and Joint Replacement
- Neurosurgery and Neurology
- Urology, Nephrology & Dialysis support
- Gynecology & Obstetrics (maternity care)
- ENT, Ophthalmology, Dental & Maxillofacial
- Plastic & Reconstructive Surgery, Burns care
- Oncology support (medical oncology, supportive care)
- Critical care units: ICU, NICU, HDU
(Use the main appointments number to book a specialty OPD slot or ask for the consultant on duty.)
Ayushman Bharat (PM-JAY) Empanelment & Cashless Process
The hospital is empanelled under Ayushman Bharat / PM-JAY — eligible beneficiaries can receive cashless treatment subject to scheme rules. For Ayushman admissions:
- Visit the Ayushman Mitra / Help Desk on arrival (or call +91 92054 81439).
- The Ayushman Mitra performs e-KYC and verifies beneficiary eligibility on the spot.
- Once eligibility is verified, the Ayushman Mitra initiates the pre-authorization for the required procedure under PM-JAY.
- Keep the beneficiary details, family ID and identity proof (Aadhaar / PM-JAY ID) ready to speed up the process.
For any Ayushman/PM-JAY process questions call the Ayushman Mitra number above or the hospital reception.
Admissions, Rooms & IPD Guidance
Planned admissions: Call the appointments/admissions desk to check room availability and cost estimates. For planned surgery you will be guided through pre-op tests, consent forms and estimated cost sheets.
- Documents normally required: government photo ID (Aadhaar/PAN/Passport), insurance card (if any), prior medical records, current prescriptions and imaging reports.
- Insurance / Cashless: If using Ayushman/TPA, ensure prior authorization is obtained by the Ayushman Mitra or billing desk before admission to enable cashless benefits.
- Payment & billing: billing & insurance desk coordinates reimbursement or cashless settlement — call reception for billing counter timings and queries.
Diagnostics, Pharmacy & Support Services
- On-site laboratory and sample collection counters for routine and specialised tests
- Radiology: X-ray, ultrasound, CT & other imaging services (book via reception)
- In-house pharmacy — open during hospital hours (ask for medicines not available and they can assist or guide to nearest pharmacy)
Patient Relations, Feedback & Grievance
- Patient Relations / Help Desk: Ask at main reception or call the appointments line and request the Patient Relations desk.
- Feedback / Complaints email: info@ayushmanhhs.in — include patient name, ward/room, date and brief description for faster handling.
- If you have a time-sensitive grievance, call the main reception and ask to escalate to the Hospital Administrator or Ayushman Mitra.
How to Reach & Local Transport
- Location: Sector 10, Dwarka (near GD Goenka School / Elephanta Lane). Use local taxis, autos or buses to reach Pocket 1 / Sector 10 entrance.
- Nearest Metro & public transport: Use Dwarka local bus/auto services; confirm the best metro station for your exact origin (local traffic & last-mile connections vary).
Ayushman Hospital & Health Services, Dwarka — multi-specialty hospital with 24×7 emergency, Ayushman Bharat empanelment, and a broad set of specialties from neonatology to trauma care. Key contacts (click to call): Reception / Appointments +91 92054 81438, Landline 011-4949-5555 / 011-4949-5566, Emergency 011-4949-5500, Ayushman Mitra +91 92054 81439, Email info@ayushmanhhs.in. For Ayushman/PM-JAY cashless admissions contact the Ayushman Mitra desk immediately on arrival to start e-KYC and pre-auth.