Shalby Hospital — RajkotShalby Hospital, Rajkot (Madhapar/150 Feet Ring Road) is a boutique orthopaedic-led multispecialty unit of Shalby Hospitals renowned for knee & hip joint replacement, spine surgery, arthroscopy & sports medicine, and comprehensive trauma & critical care. The hospital provides integrated OPD, diagnostics, operating theatres and ICU with round-the-clock emergency response.
- 24×7 Emergency & Trauma: Stabilisation, advanced imaging & operating theatres available round-the-clock.
- ICU / Critical Care: Monitored ICU beds with ventilator support and multi-parameter monitoring; confirm real-time availability with Admissions.
- Ambulance / Transfers: Hospital-coordinated ambulances — call helpline for ETA & inter-hospital transfers.
- Parking: On-site patient & visitor parking; follow drop-off & signage for emergency access.
🏥 Hospital Services
Departments / Specialties
- Orthopedics & Joint Replacement (Knee & Hip), Arthroscopy & Sports Medicine.
- Spine Surgery.
- Trauma & Emergency Medicine.
- General Medicine, General & Laparoscopic Surgery.
- Critical Care & Anesthesiology.
- Physiotherapy & Rehabilitation.
- Cardiac Sciences (consultation & referrals), ENT, Dermatology (as scheduled clinics).
Diagnostics & Labs
- Digital X-ray, Ultrasound; CT/MRI via in-house or networked facilities as indicated.
- Pathology: Hematology, Biochemistry, Microbiology.
- Pre-anaesthesia, cardiac risk & infection screening for surgeries.
Surgeries & Procedures
- Total Knee & Hip Replacement (primary & revision).
- Arthroscopy (knee/shoulder), ligament reconstructions & sports injuries.
- Spine (decompression, fixation) and fracture/trauma surgeries.
- Day-care & minimally invasive procedures.
Emergency & Critical Care
- 24×7 triage with ACLS/BLS trained team; rapid imaging & OT activation.
- ICU with ventilator support; step-down HDU for post-operative care.
Inpatient Services
- Wards: General, Semi-private, Private/Deluxe; post-op recovery suites.
- Nursing care, pain management & early mobility protocols.
Insurance / TPA
- Cashless facilities available with major insurers & TPAs (e.g., FHPL, Health India, Paramount, Raksha, MD India, ICICI Lombard, HDFC ERGO, and others — confirm plan eligibility).
- Pre-authorisation assistance & corporate desk on site.
Orthopedics & Joint Replacement
Spine & Sports Medicine
24×7 Emergency
🗓️ Appointments & OPD
Doctor-wise OPD Schedules
- Schedules vary by speciality & consultant; check live slots on the Shalby booking page or call the Rajkot desk.
- Online Appointment Booking — choose Rajkot hospital.
- +91 63576 76101 — phone booking & token/queue info.
Walk-in vs Prior Appointment
- Walk-ins accepted; priority given to pre-booked appointments & emergency cases.
- Token/Queue system at OPD counters; arrive 10–15 minutes early for registration.
Teleconsultation
- Video/phone consults available for follow-ups & opinions (via booking link or helpline).
👨⚕️ Doctors
Shalby Rajkot’s clinical team includes orthopaedic, spine and trauma specialists, backed by experienced anaesthesia, critical care and rehab teams. Group leadership is led by Dr. Vikram I. Shah (Founder & Chairman, Joint Replacement Surgeon).
🛏️ Inpatient / Admission
Room Categories & Charges
- General Ward, Semi-Private, Private/Deluxe & ICU beds.
- Package pricing available for selected procedures (e.g., joint replacement) — request an estimate during counselling.
- For current tariffs & availability: +91 63576 76101 (Admissions/Billing).
Admission Procedure
- Bring Govt. photo ID, insurance card/TPA letter, prior reports & current medications.
- Registration at Admissions; pre-authorisation handled at the Insurance Desk for cashless cases.
Discharge Process
- Doctor’s discharge order → billing clearance → pharmacy meds → post-discharge instructions & follow-up date.
- Discharge summary & reports provided; request extra copies if needed.
💳 Insurance & Payments
Empanelled Insurance / TPAs
- Common TPAs include: Family Health Plan (FHPL), Health India TPA, Paramount, Raksha, MD India, and others; insurance partners include ICICI Lombard, HDFC ERGO, etc. (Check plan-wise eligibility).
- Cashless Helpdesk assists with pre-auth, enhancement & claims queries.
Payments Accepted
- UPI, Debit/Credit Cards, Net Banking & Cash.
- Advance deposits & refundable balances as per hospital policy.
🧭 Patient & Visitor Facilities
Visiting Hours
- General wards & private rooms: daytime/evening slots; ICU with restricted entry — confirm at the nursing station on arrival.
Canteen & Food
- On-site cafeteria; patient diet supervised as per clinical protocols.
Pharmacy
- In-house pharmacy; multiple 24×7 pharmacies on 150 Feet Ring Road nearby (ask reception for the nearest open outlet).
Parking & Waiting Areas
- On-site parking; visitor lounges with seating & information display. Wi-Fi available in designated areas.
♿ Accessibility & Comfort
- Wheelchair & stretcher access at all main entry points; lift access to clinical floors.
- Assistance for senior citizens & differently-abled patients — request at Helpdesk/Admissions.
- Multilingual assistance commonly available in Gujarati, Hindi & English.
🛟 Support Services
- Medical Records: Request discharge summary & investigations from Medical Records (in-person) or via unit email; bring a valid ID.
- Lab Reports: Collect at Diagnostics counter; digital reports shared where applicable.
- Second Opinions: Available with senior consultants; share prior reports/scans for review.
- Teleconsultation: Video/phone follow-ups via online booking or helpline.
📍 Nearby Essentials
Pharmacies & Medical Stores
- Several pharmacies along 150 Feet Ring Road & Madhapar area; 24×7 outlets available — ask reception for the nearest open store.
Hotels / Lodging
- Guest houses & hotels within short driving distance; Patient Relations can suggest options by budget & proximity.
Blood Banks
- City blood banks available for requisitions as per clinician advice; hospital coordinates when required.
Public Transport
- Auto/taxi and app-cabs widely available; nearest rail: Rajkot Junction. Rajkot Airport accessible by road; ask for cab assistance at Helpdesk.
📝 Feedback & Help
- Helpdesk / Information: 24×7 counter at the main lobby.
- Patient Grievance Redressal: Request escalation at Helpdesk or write to soce.rajkot@shalby.in.
- Feedback / Complaints: Use the hospital contact form on the official website or share at the unit Helpdesk.
- Lost & Found: Report at Security/Helpdesk with item details, ward/area & time.
